Shipping Policy

Shipment Processing Time

• Handling Time: 1-2 business days (Monday to Friday)
• Order cut-off time: 12 PM (GMT+10:00) Australian Eastern Standard Time

Shipment Locations

Orders ship from Melbourne, Australia.

Delivery Times

• Delivery times are estimated 3-8 business days in Australia
• Overseas deliveries can take 1-4 weeks depending on location

Shipping Rates

• We offer a flat rate shipping in Australia and wordwide
• We offer free shipping in Australia for orders above $60

Tracking Options

You will receive a tracking link upon shipping.

International Customs, Duties and Taxes

Import duties and custom fees are the responsibility of the receiver

Missing or Lost Packages

We will replace missing or lost packages at no charge providing they have not been marked as delivered in the tracking

Contact Information:

Email: [email protected]

Support Hours:

Monday to Friday: 9:00 AM to 5:00 PM